Cookie Statement

Cookies are small text files stored on your device when you visit a website. We also use similar technologies such as local storage and session tokens, which we refer to collectively as "cookies" in this statement.

a. Strictly necessary — required for the Dashboard and website to function (authentication session, security tokens, CSRF protection, load balancing). These cannot be disabled.

b. Functional — remember preferences such as language, selected client workspace, and UI settings.

c. Analytics — help us understand how visitors and clients use the Service so we can improve it. We use privacy-friendly analytics; IP addresses are truncated or pseudonymised where possible.

d. Marketing — only used on our public marketing pages (sov-agency.com) to measure the effectiveness of our own advertising (e.g., Meta Pixel, TikTok Pixel, Google Ads). These are only set with your consent.

Cookies may be placed by third-party services we use, including: Supabase / Lovable Cloud (authentication), Cloudflare (security and performance), Google Analytics, Meta Pixel, TikTok Pixel, and Google Ads. Each of these has its own privacy policy.

On your first visit to our public website you are presented with a cookie banner where you can accept, refuse, or customise non-essential cookies. Strictly necessary cookies are placed without consent because they are required for the Service. You can change your preferences at any time via the "Cookie settings" link in the website footer.

Within the authenticated Dashboard we use only strictly necessary and functional cookies; no marketing or third-party tracking pixels are loaded there.

Most browsers let you block or delete cookies via their settings. Disabling strictly necessary cookies will prevent the Dashboard from working correctly.

• Session cookies: deleted when you close your browser.
• Persistent cookies: retained between 30 days and 24 months, depending on purpose.

We may update this Cookie Statement to reflect changes in technology or law. The "Last updated" date at the top will reflect the latest version.

GRAND B.V. (Sov Agency) — TT Vasumweg 58B, Amsterdam, The Netherlands — business@sov-agency.com — KvK 99356848.